Three Flawed Issues About Cloud Computing

By Larry Bonfante When cloud computing first became the rage, a lot of IT executives who were dismissive of it as the latest fad and went back to business as usual. Now that cloud computing has made significant inroads in the marketplace, many CIOs are feeling threatened by it. They are acting defensive, using legitimate…

Five Counterintuitive Ways to Spur IT Innovation

By Samuel Greengard CIOs can boost their odds of success by considering these five approaches: View resistance as an opportunity.By now, it’s clear that consumer technology has turned IT upside down. It’s tempting to bemoan the loss of control and complain about the growing challenge of dealing withshadow ITand ageneral defianceto abide by polices. But…

Outsourcing 2014: The New Normal

By John Keppel The global outsourcing market is increasingly characterized by growing volumes of contracting activity, coupled with a sharp decline in total contract value. This was a key finding that emerged from the Q413 ISG Outsourcing Index, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more. The Q413…

5 Conditions of the Successful Social Enterprise

Enterprise social networking (ESN) is the Manifest Destiny of business communications; connecting a globally dispersed workforce. Yet few organizations make good on the promise of this collaborative technology. The business case for enterprise social networking is clear: Get the right people and the right information together at the right time, and you have a potent…

Getting IT on the Right Side of Value

by Marcos Jimenez, CEO of Softtek USA & Canada Today, it’s not just the Microsofts, Oracles, or IBMs of the world that are software companies; businesses in every industry are becoming increasingly dependent on their software investments to generate revenues. Media companies now have a wide range of digital distribution capabilities, not only through services…

Removing Variability from Problem Solving

by John Jankowski, president and founder of JanCom Technologies Driving along the highway, suddenly a sharp, loud noise startles an unsuspecting driver. As the vehicle begins to grow increasingly uncooperative, it becomes apparent to the driver they likely have a flat tire. So what should the driver do next? When asked, most people would respond…

How to Reinvent Business in the Age of ‘Massification’

by Faisal Hoque, founder of the BTM Corp. Always innovating and bringing the best customer experience possible, new businesses in Europe have unleashed the Web and social media as powerful business tools with far more finesse than the U.S. China’s bright burgeoning English speaking middle class is bursting with small business owners who are going…

5 Security Tips for the Social Enterprise

by John Thielens, CSO of Axway As a member of an enterprise, several things strike me when I think of the idea of creating a social enterprise, with its promise of new collaboration models. The very phrase “social enterprise” calls to mind the ways an enterprise connects with its business partners, and how it might…

The ABCs of Cloud Compliance

by Caroline Lowden, director of Internal Audit for Cbeyond Cloud computing is providing many businesses with a cost-effective, low-maintenance approach to store and maintain customer data. Eliminating on-site servers frees up resources and money allowing businesses to invest in additional products without hindering their workflow or sacrificing security. More cloud, more regulation This increased reliance…

The ABCs of Cloud Compliance

The Biggest difference between SAS70 and SOC2/3 One of the biggest differences between an old SAS70 report and a new SOC 2/3 report is that management of the service organization cannot decide which controls they will test. Service organizations can select which criteria to evaluate (security, availability, confidentiality, processing integrity or privacy), but they must…