Transferring and Teaching Best Practices

Addressing logistical, structural, and cultural hurdles In addition to designing an effective process, organizations must address the logistical, structural, and cultural hurdles that impede transfer. For example, the organizational structure may promote silo thinking in which locations or divisions focus on maximizing their own accomplishments and rewards, instead of supporting the success of the overall…

Transferring and Teaching Best Practices

by Lauren Trees, APQC knowledge specialist For most organizations, the ability to pinpoint and replicate superior practices is a vital competitive advantage. No matter the industry, reusing successfully demonstrated practices can lead to shorter cycle times, faster ramp-ups, higher customer satisfaction, better decisions, and lower costs — all of which can mean the difference between…

How to Make User Experience Count

Understanding your consumer is key to IT I would argue that understanding these and other consumer footprints is the place to start. They are not after-thoughts or bolt-ons. And, if understanding these consumer profiles doesn’t belong in the “business of IT, “then where does it belong? This seemingly radical approach to the business of IT…

How to Make User Experience Count

by Dennis Drogseth, vice president, Enterprise Management Associates We live in an industry that seems to be governed by acronyms, which, though often confusing, represent terms and ideas which are themselves confusing and often misleading. Trying to clean up the mess would probably be only a tad easier than publicly legitimizing every CIA action since…

The Beast of Burden: Cloud-Enabling Your Applications

5 steps to get the most of your cloud Whichever development environment you choose for new apps, here are five tips for getting the most out of the applications you develop for your cloud: Learn to share Developing for the cloud is different than developing for conventional in-house hardware.Rather than requiring applications to have their…

The Beast of Burden: Cloud-Enabling Your Applications

[Editor’s note: This is the fifth article in a six-part series that looks at the primary considerations as well as the process of self-discovery that is required in the definition, development and implementation of private cloud computing. The articles were prepared by cloud experts at Logicalis, an international provider of integrated information and communications technology…

How to Develop a Mobile Strategy

The benefits of a mobile strategy What will a Once a mobile strategy is in place, what can it mean to your organization? The benefits of a mobile strategy can be remarkable: Executives now are using their hand-held devices to access internal dashboards, allowing them to take immediate action to improve outcomes. Sales and marketing…

How to Develop a Mobile Strategy

by Tom Chew, national general manager for Slalom Consulting A hundred years ago, the automobile transformed the lives of Americans by providing unprecedented mobility, allowing the nation to connect population centers and farmlands, recreation sites and job sites. In this century, our country and the world are undergoing another transformation in mobility with the burgeoning…

U.S. Government: Big is Just Inefficient

by Faisal Hoque of BTM Corporation Change comes slower in the public sector and government is generally 10 to 15 years behind the private sector in its use of enabling technologies. President Barack Obama speaks often of the “immense transformative power of technology and innovation” and how they can improve the lives of Americans. Old…

Under My Thumb: Managing Your Private Cloud

Self-provisioning – compelling and scary Many of what are considered the attributes of cloud technology are both compelling and scary. Self-service provisioning, for example, is compelling because it enables IT and designated users to spin up capacity as needed. It is the cloud feature most directly linked to providing the Holy Grail of business agility….