Under My Thumb: Managing Your Private Cloud

[Editor’s Note: This is the fourth article in a six-part series that looks at the primary considerations as well as the process of self-discovery that is required in the definition, development and implementation of private cloud computing. The articles were prepared by cloud experts at Logicalis, an international provider of integrated information and communications technology…

Mixed Emotions: A Private Cloud of Your Own

Cloud and the data center Don’t overlook the demands that cloud computing can make on your data center. You’ll want to invite your data center operations team to sit down with your IT operations team to ensure that your cloud strategy works on the ground. Implementing a private cloud can have serious impacts on a…

Mixed Emotions: A Private Cloud of Your Own

[Editor’s Note: This is the first article in a six-part series that looks at the primary considerations as well as the process of self-discovery that is required in the definition, development and implementation of private cloud computing. The articles were prepared by cloud experts at Logicalis, an international provider of integrated information and communications technology…

How SAP’s CIO Learned to Love BYOD

Oliver Bussmann joined SAP as CIO in 2009 — the eve of the tablet trend and a year that saw smartphone sales reach nearly 54 million units. Since then he’s deployed more than 8,000 iPhones, 17,000 BlackBerry handsets and 14,000 iPads. In this Q&A with CIOUpdate’s sister site, CIO Insight’s Michelle Maisto, Bussmann describes how…

APQC’s 10 Best Practices for Innovation – Part II

Look to the future and the past When developing measures and improvement plans, it can be easy to focus solely on results. However, the organizations studied by APQC emphasize predictive factors as well as outcomes when developing measures. The organizations look both at leading indicators that provide a foundation for performance (such as employee training…

APQC’s 10 Best Practices for Innovation – Part II

by Becky Partida of APQC In Part 1 of this series, we looked at five best practices that contribute to new product and service innovation. These practices included expanding idea sources beyond areas traditionally associated with innovation (including looking outside the enterprise for innovative ideas) and acknowledging that different types of innovation require different terminologies…

APQC’s 10 Best Practices for Innovation – Part 1

Distinguish among different types of innovation The three best-practice organizations recognize that not all innovations are the same. These organizations consider the reach and potential gains associated with each innovation to develop tailored strategies. Unique processes, resources, and vocabularies may be applied to specific innovations and innovation types. For example, Kennametal groups its innovations into…

APQC’s 10 Best Practices for Innovation – Part 1

by Becky Partida of APQC Organizations are facing mounting pressure to innovate in order to spur growth and increase the bottom line. Despite belief to the contrary, the invention of new products and services does not occur spontaneously. There is a process involved, and organizations can take practical steps to ensure that their innovation processes…

The War on Cybercrime is Not Lost

“To see victory only when it is within the ken of the common herd is not the acme of excellence.” – Sun Tzu by Blake McConnell of Symantec There may not be physical battle lines drawn, but the current conflict between cybercriminals and businesses and governments is just as real and damaging as a war…

Cisco’s Jacoby: IT is all about Services

While many businesses struggle to make the most of their technology assets, Cisco is overcoming this challenge by embracing the idea of IT-as-a-Service (ITaaS) — focusing their thinking not on technology but on business impact. Cisco CIO Rebecca Jacoby outlines the company’s efforts in this CIO Update exclusive. by Rebecca Jacoby of Cisco As one…