Compuware Corp. (Quote)this week purchased Proxima
Technology for $31 million in cash to prop up its software collection.
Compuware, a specialist in the market for software that manages IT
operations, bought Denver-based Proxima for its Centauri product, a software
platform designed to help companies get a better grip on delivering IT services.
Following industry standards and practices, Centauri automates service
improvements based on ITIL (define)and Six Sigma
Compuware will blend Centauri with its Vantage application service
management software for preventing application performance problems with
precise diagnostic information and reports before they hamper
business processes. Centauri also supports the Compuware Changepoint IT
portfolio management software with compliance metrics.
Steve Tack, director of product management for Compuware’s Vantage lines,
told internetnews.com that Compuware’s Vantage strength lies in the actual metrics for service level management, and Centauri will help Compuware render those metrics more readable for customers.
“We see the Proxima technology solution as offering a lot of value in
combining application metrics, infrastructure metrics and
service-desk metrics and organizing them and communicating them to help IT
manage business more effectively,” Tack said.
Compuware’s purchase of Proxima has more general value, too.
With more and more IT processes being fostered by businesses, as well as the
increase in federal regulations that require tighter controls of IT
practices, corporations need better management software to help them align
computing resources with business processes.
Business service management (BSM) is a crucial component of such IT and
business process fusion because it allows IT managers to work better with
customers and to prioritize service delivery.