Much is being made these days of the role IT plays in business innovation. But what is innovation when it comes to the confluence of IT and business? Is it process improvement? By some measures, probably yes. Is it new ways of doing the same things? Again, probably yes. Is it delivering the same services in new, “innovative” ways? Sure, why not.
According to Dictionary.com, any of these definitions would probably be just fine:
in·no·va·tion