Granted this smacks of self-promotion (sorry it’s bound to happen once in a while) but there is an interesting and enlightening discussion taking place on our IT Service Management Forum regarding ITSM and its relevance to IT organizations big and small.
If you’d like to learn more about ITSM but were ‘afraid to ask’, as the expression goes, check out what some ITSM certified experts have to say on the subject and then join in. We’d like to hear from you and learn from your experiences on this subject.