Moving Toward Internet Compliance

Site Testing

The validation test actually verifies the functional requirements of the site are performed as per specification in the original design.

A compliance validation plan and test results demonstrate that the final work product, including all site management and related database software and network components, works as it was designed and meets all corporate compliance standards.

The site functional requirements are inventoried and test scripts are developed to validate each function. The functional requirements are tested in accordance with the test plans and the test results are documented.

Testers should attempt to “break” the website. This includes entering incorrect data into any interactive features that should result in a notice that points out the error to the end user and provides guidance on entering data correctly.

At this stage the testing results are reviewed and approved to ensure that the site meets the design and functional requirements defined.

Document Compliance Closure

After validation testing has successfully been completed, final site compliance closure reviews are conducted and appropriate local approvals are obtained. The local marketing organization will review the site for brand content.

The local operating company will have their regulatory affairs and a corporate attorney review the site for regulated content and legal compliance. The local Internet compliance authority will also perform a review of the site to insure site administration and overall compliance is in place.

Local technical, privacy and security representatives perform a review to ensure hosting, technical security and privacy compliance is met for the site and associated databases.

Local marketing approval on site ensures all content and functionality is reviewed. Local regulatory and legal approval on site ensures that local operating company written approvals are obtained from the Regulatory Department and the corporate attorney.

Internet compliance authority approval ensures the corporate Internet compliance policies, guidelines and procedures are met. Local technical, privacy and security approval ensures protected access to the corporate site via a secure network and the site is compliant with corporate privacy standards.

Site Deployment and Monitoring

In the last stage of the process you must ensure the site is deployed with supporting documentation, that monitoring procedures are established and that the website is properly maintained.

Periodic site monitoring should be conduced by key operating company personnel and success measures compiled and reviewed. The use of software monitoring tools is recommended to check the site’s performance.

An on-going monitoring plan should be established to periodically revisit the site to ensure that the site as well as it links remains compliant.

By developing policies, guidelines and procedures and applying them in the design and development of a corporate website, the corporate enterprise is now moving toward Internet compliance. Through testing and reviews, the company ensures compliance closure. Compliance continuity is reinforced by on-going monitoring and maintenance after the website is deployed.

Innovative corporations are now adopting Internet compliance as a best practice to ensure they safeguard their Internet connection for the future.

Tony Rundella is a consultant with Delta Corporate Services, a business and technology consulting organization servicing the federal government and fortune-level companies throughout the United States.