Strategies and Trends for Information Technology Leaders
At a recent round table in Portsmouth, New Hampshire, EMA solicited inputs from a number of local IT managers, executives and professionals on topics of interest. While the range was wide and varied — from end-to-end e-mail and mobility, to APM and service management, to change, configuration and asset management — the No. 1 outstanding…
Like just about everything in the so-called “IT Service Management Industry,” the term analytics will provoke many different definitions depending upon whom you ask. For some, it will fall purely into that rarefied realm of IT data warehousing which is, nonetheless, on the rise. For others, it may refer to a predictive self-learning algorithm that…
Know why you’re doing it. Analytics are admittedly confusing. For instance, anomaly detection is central to security and performance management, but can also be leveraged by more advanced functions in configuration and change management, or compliance audits among other areas. While you may well seek to optimize anomaly-capable analytics be wary of trying to stretch…
Metrics are great. We all know that we should be measuring things and generating reports with pretty charts right? There are numerous books on the topic of metrics for IT, tools that can generate reports with graphs and so on. The problem is that once all of that work is done and the reports are…
Four technologies stand out this year as having strong investment profiles: server virtualization, storage virtualization, unified communications, and cloud computing, according to the Computer Economics Technology Trends and IT Management Best Practices 2009/2010. “I think organizations are definitely pulling back on large system replacement projects in favor of more incremental changes that have quicker payback…