Tag: CA Technologies

How to Avoid SLA ‘Gotchas’ in the Cloud

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Much ado is made about the cost savings, profits and agility to be found in the cloud. But whether that is so depends heavily on how service level agreements (SLA) are written. A clause can reach out and seize the savings. A phrase can rob you of anything beyond the faintest resemblance of agility and…

Thursday’s IT Research Round Up

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Workplace Communication will Favor Real-Time Tools Email may soon become the new snail mail, a new Robert Half Technology survey suggests. More than half of CIOs interviewed recently said real-time workplace communication tools will surpass traditional email in popularity within the next five years. CIOs were asked, “In the next five years, do you think…