Strategies and Trends for Information Technology Leaders
It is an odd fact of nature that sometimes actions in a certain direction really do produce opposite and equal reactions. In a blog on the EMA website titled Contrarian Accelerators I looked at the cloud in terms of actually accelerating service management adoptions. There are lots of reasons for this, not least among them…
I hate rankings. Maybe that’s because I’ve always hated to be ranked (except of course when it’s really worked out in my favor!). But even then, I’ve had second thoughts. Not everything, after all, is a swim-meet. The vendors here certainly can’t be understood in swim-meet fashion. While the Business Service Management Service Impact (BSM…
Common wisdom has it that virtualization is the best course to improve scalability, continuity, performance, and resource efficiency on everything from desktop to servers to storage. In practice, however, that is easier said than done. Part of the difficulty lies in knowing where to start the process and how to contain the risk and where…
As the amount of data stored on our networks increases, it also takes more time to make backup copies of this data. This presents problems as the time for these backups lengthens beyond the overnight period. One solution is to eliminate duplicate data that is backed up. How much can you save? A lot. In…
Whether the Cloud is the next big thing or simply an extension of how we work today, one thing is certain: it can optimize service delivery and support with transparency into the processes and metrics surrounding those services. Cloud computing changes the landscape for service consumers, service providers, and the businesses that rely on them….
During a recent hotel stay, I discovered the show Hell’s Kitchen. For those who don’t know it, here is a brief synopsis of my understanding: A former English chef is asked to come into a poorly-performing restaurant in order to help get things running smoothly and take care of the most glaring issues. Sound familiar?…
I wouldn’t be alone in telling you that investment in IT is still a good bet in 2009. Many are even saying that technology will play a strong role in the economic recovery. In my opinion, this could very well be the case. Research data collected by EMA as recently as October, 2008 shows no…
As both U.S. presidential candidates threaten more regulation on the near-horizon and the compressing world economy continues to pressure enterprises globally, many in the IT world are unsure how best to steer their IT plans forward. That is not to say, however, that IT movement has come to a standstill. Business must go on and…