How to Deal with Failed Deliverables

Icebergs and sinking ships This is the point in the story where most advisors, consultants and offshore outsourcing vendors will start preaching the mantra that prevention is the best cure. Not a single CIO will disagree with that premise, but such a recital isn’t helpful when the iceberg has already hit and the ship has…

How to Deal with Failed Deliverables

Failed deliverables from offshore outsourcers are a common experience as evidenced by the size and number of LinkedIn discussions, other social media and community posts, and court queues. There are, of course, numerous excuses rendered, few accepted, and passionate arguments on both sides. But when you cut through the noise and look at what you’re…