How to Communicate in 3D

The goal of the Master Listener is to be able to re-create the other person’s communication in such a way that the sender experiences that the receiver has understood their communication. However this seldom, if ever, happens. Why? Because the master level listening involves the combination of both words and three-dimensional mass. In watching how…

Managing the Five Styles of Communication

Your employees need to be able to interact with end users, staff from other departments and members of the executive team not only to solve technical issues but also make a case for investments or projects your group deems critical. However, everyone has a different communication style, which affects their relationships with others and the…