IT Leadership is Listening

As I pointed out last month in my first article, to become a master communicator you need to first become a master listener. One of the challenges to becoming a master listener is being fully present. By filtering what is being said through your own conceptual conditioning your IT leadership abilities will be reduced. Why…

9 Steps to Becoming a Master Communicator

I would like to start this series on effective executive communication by first exploring the area of listening. What are the blocks and barriers that stop you from being a master listener? How can we master in-flow? How can we be truly “present” to another person’s communication? Once the muscle of effective listening is developed…