Direct Your Future to See Results Today, Part II

For years we have been working hard to become information age organizations. But just as with continuous improvement and total quality management, being an information age organization has become the norm and no longer provides an advantage. What we need now is to become communication age organizations. Communication What we called the information age was…

Direct Your Future to See Results Today, Part II

Trust Not long ago, my subscription to the local newspaper expired. The paper sent me a notice asking me to renew for $190, but I was on the road for weeks and didn’t respond to the notice. By the time I returned home, there was a message from them on my voicemail asking if I…

IG is Everyone’s Problem Now

In my February column, Making the Case for Information Governance we looked at three reasons that information governance (IG) make sense: We can’t keep everything forever; We can’t throw everything away; and E-Discovery. In this column, I want to build on this list by adding three more reasons why CIO should be investing in IG:…

Making the Case for Information Governance

In my last column, IT’s Time for Information Governance, I provided an introduction to the concept of information governance (IG) and why it is an urgent and relevant concept for CIOs. As promised, in this column, I am going to start to sketch out the case for IG. This is critical, because success in IG…

Special Report – Moving Your Organization into the Communication Age

For the last several decades, we have all been working hard at helping our company become a fast and agile information age organization. We’ve found new and better ways to distribute and display data and information. We now have 24/7 access to email and websites via a multitude of devices, such as smartphones, smart-tablets, laptops,…

Enabling Collaboration in 7 Steps

In the global marketplace, businesses, customers and employees are publishing and consuming vast amount of information. In fact, according to the Harvard Business Review, there was more data generated in 2009 by individuals than in the entire history of mankind through 2008. People who discover, share and increase the value of that information put their…