Is Disaster Recovery in the Cloud Right for You?

If you think the only way to manage your business continuity and disaster recovery (BC/DR) program properly means you have to replicate your physical data center, it may be time to explore other options. So many professionals in IT, as well as their C-suite counterparts, are firmly convinced that having a solid BC/DR strategy means…

‘Still Holding?!?’

Employees looking for help with a frozen computer screen or a mobile application glitch may be in for a long wait. CIOs interviewed in a recent Robert Half Technology survey said their companies’ technical support teams are, on average, 42 percent smaller than they would like them to be. The results are similar to a…

Curing the Caveman Mentality

I’m sure that the “finger pointing” blame-game approach for determining responsibility dates back well into prehistoric times. Battles between Harry B. Barbarian and Charlie Q. Savage were likely fought because neither would accept blame for a poorly tied rope or poisoned arrows that did not kill the prey quickly enough. It is not hard envisioning…

How to Say No to Your Boss

What should you do when the CEO keeps demanding things from IT and there are no more resources to do it? What should you do when demands pile up so high that you and your team are constantly over-worked and the work just keeps coming? I always talk about how you need to rise above…

Just What is the CIO’s Role?

There has been a lot of discussion in many forums about the role of the modern CIO. To me it’s fairly simple and it’s in the title: Information. The CIO’s role is about information. Information to make strategic business decisions; Information to make tactical business decisions; Information about the state of the business; Information about…

Why You Need BSM Now

A quick review of the 2009 crop of surveys shows that most U.S. companies spend between two percent and nine percent of their annual revenues on IT-related expenditures; making IT a huge investment. Companies are also demanding more than just cost effectiveness, they want competitive advantage from their IT investments. Unfortunately, however, some 45% of…