Strategies and Trends for Information Technology Leaders
For years we have been working hard to become information age organizations. But just as with continuous improvement and total quality management, being an information age organization has become the norm and no longer provides an advantage. What we need now is to become communication age organizations. Communication What we called the information age was…
Trust Not long ago, my subscription to the local newspaper expired. The paper sent me a notice asking me to renew for $190, but I was on the road for weeks and didn’t respond to the notice. By the time I returned home, there was a message from them on my voicemail asking if I…
As a CIO, you are keenly aware that rapid change in business and technology is the “new normal.” However, in the 21st Century, “change” is actually too weak a descriptor. Today, it’s all about transformation. This means you can’t go backward, and you can’t stand still. You can’t rest on your laurels and you can’t…
As a member of the C-suite, you now have an urgent question in front of you: Are your customers changing faster than you are? Are they learning faster than you are? Because they are changing and learning fast, if you are not already designing and providing the solutions to the problem they are going to…