Six Tips for Stretching IT Budgets in 2009

CIOs are facing budgets so tight this year that many are simply unrealistic. Still, the show must go on. Universally, the charge is to “get the most value out of current technology offerings, without sacrificing the latest innovations,” said Stephen Yeo, worldwide strategic marketing director at IGEL. To this end, here are six tips to…

The Outsourcing Continuum, Part IV: Fully Managed

In the fully managed model, you don’t own the equipment. You are paying for someone else to take on the costs for technology refresh and the expertise to manage and monitor the systems. The physical environment is owned and operated by the service provider. You don’t have a staff of hardware engineers and you don’t…

IT is About Utility Not Technology

The future of IT is not in building and maintaining technology, but in the application of technology in solving business problems. This new IT organization should not be focused on maintaining a technology infrastructure, but in using IT as a value-added tool to enhance the operation of the business. Making the switch to concentrating on…

Virtual Tech Support is on the Rise

For many companies the days of resolving tech problems through phone based help desks are long gone, being superseded by ever more advanced formers of remote tech support tools. In the growing world of virtual tech support, IDC Research Manager, Matt Healey, said increasingly advanced solutions mean that tech support personnel can take over the…

Managing Remote Workers Takes Technology and Savvy

The virtual work place is a happening, whether it’s a one-person shop based in an office suite, or a multinational corporation where a large percentage of a sales team works out of a home-based office. Al Schmidt, CIO of Arch Chemical, headquartered in Norwalk, Conn., said the specialty chemical manufacturer has “a global workforce of…