How to Avoid SLA ‘Gotchas’ in the Cloud

Much ado is made about the cost savings, profits and agility to be found in the cloud. But whether that is so depends heavily on how service level agreements (SLA) are written. A clause can reach out and seize the savings. A phrase can rob you of anything beyond the faintest resemblance of agility and…

Top 7 Legal Things to Know about Cloud, SaaS and eDiscovery

Editor’s Note: EMC markets solutions aimed at solving the problems presented by ediscovery and legal holds on electronic information. Our goal in publishing this article is to provide information you may find useful and thought-provoking. It is not intended as an endorsement of EMC products, services or technology. Cloud computing — or computing as a…

Technology Contracting is a Job for IT

Who’s making the deal for the business? And how does that impact IT? Historically, corporate finance and procurement have held the reins for vendor and contract management; not surprising given its responsibility for the corporate bottom line. While this seems reasonable on the surface, the results for IT have been mixed. Financial management teams typically…