Strategies and Trends for Information Technology Leaders
The so-called consumerization of the enterprise trend has many companies establishing an online social networking presence on Facebook, Twitter and other social media as a way to reach customers and even to appeal to a younger, Web-savvy generation of employees. But there are many more tools and services companies could be using to derive value…
As a young discipline, KM has many definitions and interpretations. Most efforts to date have misinterpreted knowledge management and equated it with content or information management. The term “management” brings about an illusion of exercising control and creating defined processes which automatically extracts the knowledge from people and puts it into searchable repositories within a…
In the past few years, IT has enabled a sea-change in the way businesses are run. From green screens to Web 2.0, we have come a long way. But one concern that never goes away is whether the IT investments being made are worth the money, and whether they will stand the test of time….