ACS’ CIO – Leading the Way

Surprisingly, the struggling economy has limited impact on ACS, at least for the moment. “Many of our customer contracts are long term,” explains Tsolakis. “We continue though to identify expense reduction opportunities in order to be prepared for any further deterioration in the economy.”

Perhaps this is due to the hallmark of ACS for the past 20 years: its sound financial management. “Our clients frequently approach us to help them through challenging cycles to enable them to achieve better results through improved business processes and cost savings.”

Given the frequent free falls on one or another stock market, the calls for this service are likely to reach a fever pitch. Tsolakis said virtualization has had significant impact on ACS in recent years, new applications are SOA-based, and services are leveraged across all accounts. “Globalization of resources through a comprehensive delivery model has had a significant impact on how we operate, as well.”

Among his predictions for the foreseeable future, Tsolakis expects virtualization to move to storage and client devices; enterprise applications will continue to evolve in a Web-Centric approach; and social collaboration will become part of the enterprise activity for continuous communication and learning.

“The SaaS movement will gain popularity as it enables the enterprise to use new solutions with limited capital investment while possibly reducing monthly expenses,” he predicts.

For now, he deems rational development tools and the Dell M100 blade servers among the best technologies available.

But Tsolakis, despite his record achievements and tremendous responsibilities, is not abhorrent of play. He enjoys boating and motorcycling during down time – after all, he has his favorite devices too.