Debunking the Top 5 SLA Myths

It ranks as one of the most common and impactful outsourcing mistakes of the past decade — too many service level agreements (SLAs), designed around the wrong business outcomes, and exceedingly focused on financial remuneration rather than operational remedies. Whether due to a rush to get an RFP out the door and quickly ink a…

Debunking the Top 5 SLA Myths

Myth No. 4: Hitting the provider with heavy financial penalties is the only real way to get their attention – Financial credits do provide an incentive for providers to meet performance targets, lest they suffer margin erosion or even the possibility of being financially upside-down on a deal. That said, as described above, providers have…

The Cloud has Crashed but …

At some point cloud services will be as reliable as the electricity in our homes and offices. Now, I am not an old man by any stretch, but I remember as a child in the UK, expecting to have power cuts in the winter. We took candles and matches or flashlights to bed. Wood was…

The Cloud has Crashed but …

But all this strategic planning and risk assessment assumes that the CIO knows which cloud vendors are being used. For every one that is on the strategic plan there are probably another 100 that business users have discovered. This is what I call the Stealth Cloud. “Stealth” because it infiltrates an organization unseen. Many of…

The Top 10 PlayBook Apps are (finally) Here!

The standard gripe with Research in Motion’s (RIM) new PlayBook tablet is, Show us the apps! Review after review pilloried RIM for shipping a tablet before it had more than a handful of apps and there is truth in that complaint. Pickings are slim. But poke around and in fact there are plenty of tools…

5 Ways to Migrate Applications to the Cloud

Organizations seeking to move applications into the cloud have five options: rehost on infrastructure as a service (IaaS); refactor for platform as a service (PaaS); revise for IaaS or PaaS; rebuild on PaaS; or replace with software as a service (SaaS). “When the CIO issues the simple directive: ‘Move some applications to the cloud,’ architects…

Updated: The Pros and Cons of SSD in the Enterprise

Editor’s Note: Because solid state drive technology is continuing to progress in the areas of TCO, durability, speed, and energy consumption we thought it would be a good idea to update our first pass at the pros and cons of this technology to see what has changed and where the advancements are taking the adoption…

Updated: The Pros and Cons of SSD in the Enterprise

Energy efficient – “Using SSD technology reduces the overall power consumption of devices such as disk arrays, servers and laptops, but also improves their performance and environmental ruggedness,” said Jieming Zhu, distinguished technologist at HP StorageWorks. Speed – In short, SSDs are blazingly fast. They are even great for developers doing complex and/or big builds….

Updated: The Pros and Cons of SSD in the Enterprise

Questionable life expectancy – NAND Flash, the underlying technology of today’s majority SSD products, has write wear-out limitations, with embedded processors, software and over provisioning of capacity, among other things,” said Zhu. SSD manufactures have addressed this limitation, however, this inevitably adds another link in the chain of the overall reliability of SSD-based systems that…

Tired of Playing Ping-Pong with Dev, QA and Ops?

Editor’s Note: While Thoughtworks Studios is affiliated with the IT consultancy ThoughtWorks, it’s aim is the development and marketing of automation tools to enable more Agile delivery of DevOps. IT organizations are under ever increasing pressure to deliver software faster and more reliably. On the one hand, businesses are being squeezed by faster-moving competition. On…