Friday’s Top 5

Project Management Best Practices: An Introduction to PMBOK & PRINCE 2

CIOUpdate guest columnists Haydn Thomas and Julie Tilke of CA lay out the basics of the two most recognized PM best practices guidelines in use today, as part of this six-part series on the project management.

IT Credibility Challenge #4: Stop Thinking of Your Helpdesk as a Helpdesk

The vast majority of people in your company will form their entire impression of IT and of you based on their experience with your helpdesk, writes CIOUpdate columnist Patty Azzarello of the Azzarello Group.

Five Hot Trends in 2008

While these five trends are familiar, 2008 should see them maturing to become forces in their own right, not just sideline fads that may or may not make a difference to your operations.

Introducing a Project Management Office Into Your Organization

After you get the office going you’ll need just a few more things, writes CIOUpdate guest columnist George Hunte of CA, in this six part series.

Software Project Failure: The Reasons, The Costs

When a major software project fails, the results can be devastating to an organization. This article uses economic criterion to define what it means for a project to fail and examines common traps that contribute to or accelerate project failure.