Innovation Isn’t Just a Buzzword

It’s not exactly a news flash that computer and electronics retailers face extraordinarily tough challenges. Their margins are typically thin, their overhead is high, and they face tough competition from online stores and outlets such as Amazon. Over the years, we’ve seen a long list of electronics superstores open and shutter, including Circuit City, CompUSA,…

Leadership Advice for New Tech Managers

By Shravan Goli For new tech managers, being in charge of your own team can seem daunting, particularly if it’s your first time to the leadership rodeo. You are no longer responsible for just your own work product; you are responsible for an entire team’s. When you’re supervising professionals with a variety of personalities and…

The Internet of Things Isn’t a Slam Dunk

It’s clear that the hype cycle for the Internet of things (IoT) has now reached maximum velocity. This year’s Consumer Electronics Show (CES) in Las Vegas was rife with devices—everything from connected lights and water kettles to smart toothbrushes and locks—that are supposed to simplify and improve our lives in so many ways. There’s no…

Disruption Is the New Normal

While information technology introduces opportunities to achieve enormous efficiency and cost gains, it also creates a level of disruption that would have been unthinkable only a decade ago. Barcode readers built into smartphones are a perfect example. They, along with easily available information about products and pricing via the Internet, have introduced showrooming—which has fundamentally…

Six Ways Businesses Are Behind the Times

It’s 2014, and the digital age is well under way. Yet, many businesses seem hopelessly behind the times. To catch up and keep pace, business and IT executives need to focus on these critical areas: E-signatures: Purchase a car, buy a house or try to sign a contract online, and you’re typically presented with a…

Business and IT Leaders Must Think Differently

One of the remarkable things about today’s smartphones and tablets is the extent to which they disintermediate and disintegrate longstanding tools and industries. We used to rely on a spate of separate devices: a camera, digital audio recorder, landline phone, video camera, DVD player, MP3 player and various remote controls. All are gone or rapidly…

The Complicated Relationship Between CIOs and CSOs

How can CIOs and CSOs work together better? What has made CIO-CSO relationships work in situations you’ve observed? In order for the CIO and CSO to have an effective working relationship, they must have clear boundaries of responsibility. Typically what works best is for the CSO to define the proper level of security, the CIO…

The Complicated Relationship Between CIOs and CSOs

By Jack Rosenberger In the wake of the news that Target’s profit fell more than 40 percent during the fourth quarter of 2013, due in large part to a data breach that affected up to 110 million customers, CIO Insight interviewed Eric Cole, a SANS Institute Faculty Fellow and the head of SANS’s Cyber Defense…

Who’s Responsible for Building a Digital Business?

By Larry Bonfante It’s impossible to not notice that the way we do business today has changed dramatically from how we conducted business just a few years ago. Whether your company directly engages consumers in a B2C model or whether you are engaged with other businesses on the value chain in a B2B model, much…

From ROI to ROS: Return on Skills

By Shravan Goli Twenty years ago, I graduated from the University of Maryland with my Master’s degree in computer science. From my first days as a developer in the 1990s to my steps into management, I’ve always looked at my career as more than a series of steps up a ladder. I’ve viewed my career…