Strategies and Trends for Information Technology Leaders
By Samuel Greengard CIOs can boost their odds of success by considering these five approaches: View resistance as an opportunity.By now, it’s clear that consumer technology has turned IT upside down. It’s tempting to bemoan the loss of control and complain about the growing challenge of dealing withshadow ITand ageneral defianceto abide by polices. But…
Business intelligence is certainly a good area to be in right now, expanding faster than any other area of the enterprise application landscape. According to Gartner, the business intelligence market (including data warehouses and CRM analytics) is growing nine percent per year. While it was worth $57 billion at the end of 2010, it will…
Like just about everything in the so-called “IT Service Management Industry,” the term analytics will provoke many different definitions depending upon whom you ask. For some, it will fall purely into that rarefied realm of IT data warehousing which is, nonetheless, on the rise. For others, it may refer to a predictive self-learning algorithm that…
Know why you’re doing it. Analytics are admittedly confusing. For instance, anomaly detection is central to security and performance management, but can also be leveraged by more advanced functions in configuration and change management, or compliance audits among other areas. While you may well seek to optimize anomaly-capable analytics be wary of trying to stretch…