The CIO’s Role Morphs Yet Again

The CIO role continues to morph in the face of changing economic and technological pressures. The good news is that the CIO’s new role surpasses the initial goal of winning a seat at the table with the other C-suite players. Unfortunately, that’s also the bad news. “Never has the pressure been higher for the CIO…

Shared Services + BSM = Business Value

by Bill Emmett and Atwell Williams of BMC Software How do you increase the value your IT organization while also maintaining or reducing IT spending? Consider adopting a shared services provisioning model that eliminates wasteful redundancies. Shared service programs can provide consistent service quality and delivery to multiple business departments across the enterprise at a…