Transforming Information into Knowledge, Part I

Business changes faster than technology can support. That is just a fact of a CIO’s life. But there are ways to improve organizational agility and better support the demands of an ever-changing enterprise. This three part series will discuss various strategies for better meeting business needs. In this article, I focus on how to create…

Special Report – IBM 2011 CIO Study Unenlightening

Anxious to read IBM’s 2011 biannual CIO study The Essential CIO? If you are, I can save you a lot time. At 72 pages, I found the report a slog overall. Although there’s lots of white space and diagrams that make the read a bit easier, the first 85% of the report was a trudge,…

How to Select Tools to Manage the Cloud

It is an odd fact of nature that sometimes actions in a certain direction really do produce opposite and equal reactions. In a blog on the EMA website titled Contrarian Accelerators I looked at the cloud in terms of actually accelerating service management adoptions. There are lots of reasons for this, not least among them…

Data … We Have a Problem

The world is drowning in data. Soon, it’s estimated there will be 1 trillion Internet-connected devices in the world. Every day, 15 petabytes (1015 or 1,000,000,000,000,000) of new information is generated — eight times more than the information in all the libraries in the United States. This year the amount of digital information generated is…

Vendor Lock-in versus Best of Breed

Vendor lock-in possibly reached its zenith in the late 1990s and then began fade in part because giants like CA and IBM gained a reputation for charging hefty support fees that kept rising year over year for a customer base that, in many cases, had little option other than to keep paying. With mission-critical applications…

IBM Merges Hardware, Software Units

IBM has merged its two non-services divisions — hardware and software — into a single business unit under one manager, a move that points to IBM’s intention to offer fully integrated systems. That could have important implications for IT executives weighing whether to adopt an IBM-dominated infrastructure over competitors like Oracle, the database and enterprise…

Boots on the Ground – Cloud Computing Gets Real

We are at an historic inflection point, insists Sean Poulley, VP of Cloud Services at IBM. It’s is happening right before our eyes: the shift away from desktop computing. The move into cloud-based computing is in full swing. That, added Poulley, is an unexpected reversal of the great business computing revolution of the early 1980s….

14 BSM Service Providers to Watch

I hate rankings. Maybe that’s because I’ve always hated to be ranked (except of course when it’s really worked out in my favor!). But even then, I’ve had second thoughts. Not everything, after all, is a swim-meet. The vendors here certainly can’t be understood in swim-meet fashion. While the Business Service Management Service Impact (BSM…

IBM, Volunteers Help Locate Anti-Cancer Drugs

Thanks to 1.5 million volunteers who left their computers running when not in use and a little help from Big Blue, cancer researchers have announced significant progress in looking for new potential drugs in cancer treatment. The Help Conquer Cancer Project worked with the IBM-supported World Community Grid to send out protein samples for simulation…

Unified Communications: An End to the Hype?

Fact #1: We are knee deep into a unified business communications (UBC) revolution that is revamping how we communicate, internally and externally, at work. Right now, under 25 percent of large companies say they have no interest in UBC; meaning 75 percent are keenly interested, said Steve Hardy, director of the UBC unit at Avaya….