The Cloud has Crashed but …

At some point cloud services will be as reliable as the electricity in our homes and offices. Now, I am not an old man by any stretch, but I remember as a child in the UK, expecting to have power cuts in the winter. We took candles and matches or flashlights to bed. Wood was…

The CIO’s Survival Guide to M&A, Part 1: The Merger

The M&A volume is expected to rise by 30 percent or more in 2011, and may increase even more in 2012 as the financial and lending environment returns to something resembling its pre-downturn state. This “merger mania” is fueled in part by a heady combination of available capital and a target rich environment comprised of…

Tired of Playing Ping-Pong with Dev, QA and Ops?

Editor’s Note: While Thoughtworks Studios is affiliated with the IT consultancy ThoughtWorks, it’s aim is the development and marketing of automation tools to enable more Agile delivery of DevOps. IT organizations are under ever increasing pressure to deliver software faster and more reliably. On the one hand, businesses are being squeezed by faster-moving competition. On…

Prolific SharePoint Sites Undermine Governance

Business teams find collaborative tools such as Microsoft’s SharePoint invaluable for tasks such as sharing documents and ideas, maintaining version control of work product, and creating everything from new products to document workflows. However, as we saw with the exponential growth of email in the early 2000s, in the absence of sound policies and controls…

Understanding the Implications of Amazon’s EC2 Crash

Editor’s Note: Datapipe is a global provider of mission critical IT solutions. The company’s offerings include Datapipe Managed Cloud for Amazon Web Services. This service helps clients manage their AWS environments. The effects of the recent outages at Amazon Web Services (AWS) have reverberated through the cloud community and the IT community at large. For…

Software Asset Management Saves Money and Cuts Risk

For every IT organization, IT asset management (ITAM) is truly a “need to have” these days for reasons including compliance and cost containment. A fundamental part of ITAM is software asset management (SAM). SAM applies to everyone from your regional bank to a Fortune 500 global company. Every organization is using some type of software,…

IG is Everyone’s Problem Now

In my February column, Making the Case for Information Governance we looked at three reasons that information governance (IG) make sense: We can’t keep everything forever; We can’t throw everything away; and E-Discovery. In this column, I want to build on this list by adding three more reasons why CIO should be investing in IG:…

3 Steps to Effective Succession Planning

I find it interesting is that most companies do one of two extremes when it comes to succession planning: 1. Nothing at all; and/or 2. A very cumbersome process with lots of documents and checkpoints for multiple candidates which never amounts to anything. Let’s find something in the middle … Get someone ready Think about…

‘Still Holding?!?’

Employees looking for help with a frozen computer screen or a mobile application glitch may be in for a long wait. CIOs interviewed in a recent Robert Half Technology survey said their companies’ technical support teams are, on average, 42 percent smaller than they would like them to be. The results are similar to a…

Streamlining Value Through Shared Services

As companies become increasingly more complex and, simultaneously, more integrated, the need for additional cross collaboration and more effective leveraging of the resources at their disposal is becoming increasingly significant. The shared services organization (SSO) concept can help because it consolidates support operations into a service-oriented organizational unit and can substantially improve operating efficiencies by…