Strategies and Trends for Information Technology Leaders
While many businesses struggle to make the most of their technology assets, Cisco is overcoming this challenge by embracing the idea of IT-as-a-Service (ITaaS) — focusing their thinking not on technology but on business impact. Cisco CIO Rebecca Jacoby outlines the company’s efforts in this CIO Update exclusive. by Rebecca Jacoby of Cisco As one…
Many people in IT are confused about the term “IT service”. IT services are comprised of IT systems, and neither the IT system nor its components are of direct value to the consumer. Rather, it is the performance made possible by the IT system that produces a given value for the consumer and that value…
Cloud computing is the most significant development for IT since the invention of the PC. It’s impact on IT will be similar to the paradigm shift Apple’s iTunes caused in the music industry, namely selling music by the song instead by the album. (In IT’s vernacular: the ever-elusive consumption of services by-the-drink or utility computing…