Strategies and Trends for Information Technology Leaders
When you put a crucial portion of your company’s service into the hands of a third party service provider, you lose some control over the operational aspects. You are relying on the partner to meet your expectations for quality of service. In order to protect yourself from some of that risk, there are two service…
Outsourcing is a business decision that weighs the strategic plans for the company against the resources required to accomplish those goals. Determining the appropriate resource allotment for any particular goal involves considering both tangible and intangible costs to achieve the goal. For example, if your goal is to increase market share in a particular market…
A new report due out next week will indicate that, while IT budgets will remain relatively flat over the next two years, the demand for IT services will still continue to increase. Demand for services will also shift towards business intelligence and data management activities as companies try to manage and mine ever increasing amounts…
This series of five articles takes a closer look at software development, the reasons for failure and how to avoid them. As we wrap up this series on managing software development projects, one final factor to consider is location. The Internet, messaging, collaboration software and videoconferencing make it easy to unite users and developers into…
In these difficult times, it seems every company is trying to do more with less, and central to that goal is maximizing employee contributions and productivity. While increasing workloads can be a short-term solution, over time it will lead to staff burnout, so organizations must find other ways of addressing their business needs under tight…
Editor’s Note: Katherine began writing monthly columns for CIOUpdate in July of 2004. Since then, she has been providing readers invaluable advice on how handle the often delicate job of employee relations. As editor, I would like to take this opportunity to thank her for her dedication to the site and to wish her continued…