Strategies and Trends for Information Technology Leaders
CIOs must get the balance right between utility and innovation in order to secure influence in the future, according to new research from PA Consulting Group and Harvey Nash, a global professional recruitment consultancy and IT outsourcing service provider. The 2011 survey of over 2,500 CIOs and IT leaders reveals that CIOs are playing an…
The economic downturn forced deep cuts in IT budgets. Now, as CIO’s plan for the recovery, they are facing unprecedented demand for IT services from the business. At the same time, organizations are still keeping spending tightly under control. As CIOs prepare for next year’s budget cycle, it is unrealistic to assume that they can…
When leaders measure the success of a project, or check-in on its status, they usually ask the project manager, “Is the project on schedule? Will it be completed by the due date?” This focus on meeting project deadlines and schedule ripples through the organization and influences how a project manager and a project team approach…
Despite good intentions, organizations often fail to deliver expected outcomes, resulting in a loss of stakeholder confidence and frustration among the business and IT staff. Avoiding this demoralizing outcome should be a matter of priority for service improvement teams. Following some simple rules for managing quick wins will increase the likelihood that you’ll deliver the…
With the recent economic downturn, many IT organizations are increasingly aware of the need to partner with their customers and ensure they are delivering the right services at the right price. Service catalogs are a powerful tool for ensuring that the goals of your organization and its customers are aligned, while also providing greater visibility…