Removing Variability from Problem Solving

by John Jankowski, president and founder of JanCom Technologies Driving along the highway, suddenly a sharp, loud noise startles an unsuspecting driver. As the vehicle begins to grow increasingly uncooperative, it becomes apparent to the driver they likely have a flat tire. So what should the driver do next? When asked, most people would respond…

2 Approaches that Will Improve Your IT Leadership

Stupid obstacles often come in the form of people’s opinions, corporate policy, changes of direction, fire drills, conflicting goals, delayed decisions, unclear strategies … shall I go on? In IT, this is particularly challenging because no one outside of IT really understands IT. You do important heroic stuff that keeps the company running, and no…