Strategies and Trends for Information Technology Leaders
Someone on Twitter recently asked me, “What are the 5 main reasons IT Service Management projects fail.” I really didn’t have to give it much thought. After 30 years practicing ITSM the reasons are pretty much top of mind. So I quickly rattled off the following: No plan Unrealistic expectations Skepticism Poor requirements Not doing…
Here are the stereotypes: Business executives think IT is a socially awkward group with zero business savvy. IT, meanwhile, is amazed when business executives can successfully power up their PCs and open a browser. So many projects depend on IT-business alignment, yet so many fail because that alignment is like Bigfoot — plenty of people…
Information technology has been a part of our lives for almost four decades. While we’ve seen dramatic decreases in cost and increases in capabilities, we are still faced with fragmented architectures, failed investments and consistently delayed projects. What have we learned from our successes and what have we learned from our mistakes? How can your…
Depending upon who you talk to and what segment of the market they work in, you’re likely to get very different views on the economic recovery and what it means to their organization. Some have indicated signs of recovery, while others are still talking about continued weakness and decline. Given this, “conventional wisdom” would suggest…
Corporate leaders commit enormous sums to technology investment and often, despite reams of “business cases”, on a hope and a prayer that this money will actually buy solutions to their problems. Investments in information technology are particularly mysterious, because it is so new and constantly changing. Nevertheless, it now accounts for half of all capital…
Unlike reengineering, which focused on making established business models more efficient, reinvention focuses on improving the business models themselves by successfully balancing continuity, change, and organized abandonment. Reinvention involves implementing new initiatives that are successful, expanding existing capabilities that are already successful, improving areas that are struggling, and/or stopping practices and businesses that are unsuccessful….
Business income gets generated in two basic flavors: higher sales or lower costs. This year, sales growth is clearly the focus as customer wallets start to open a bit wider. And to support growth across the business, most IT leaders now face a conundrum: how to meet higher user demands with budgets still very tightly…
If you want to get your team to actually implement your IT strategy, key initiative or change agenda, watch out for the following: Lack of Clarity – Everyone is clear on the big picture, but really fuzzy about what specific actions to take, what projects to prioritize and what things to measure. They might be…
Technology executives are signaling a readiness to make critical IT investments, a new survey shows. More than one-third (37 percent) of chief information officers (CIOs) interviewed said, post-recession, they plan to implement software and hardware upgrades deferred due to the bad economy. Others foresee moving forward with virtualization projects (16 percent) and website design initiatives…
Peter Drucker was the most influential management thinker of the 20th Century for good reason and those reasons have become even clearer in 2010. Drucker consistently pointed out the need for business leaders to reinvent their enterprises by systematically improving their knowledge work (organizational) productivity. It’s clear that the next generation of project management will…