Taking the Next Step with BSM

While there are surely countless classifications of current and future adopters of business service management (BSM) solutions, let’s just focus on two: the salad and buffet groups. Okay, so these aren’t traditional, Geoffrey Moore, market-strategy oriented classifications like early adopter, pragmatist or conservative. But given the high probability that readers understand the concept of a…

The Trend Skeptic: Convergence Will Benefit Everyone

On the surface, fixed-mobile convergence (FMC) looks like a no-brainer for carriers. Cellular networks are expensive to build and spectrum is scarce. Look at the FCC’s 700 MHz auction, and you’ll get a sense of how scarce and expensive the wireless spectrum is. The auction has already been bid up to $18.8 billion—nearly double what…

HR Still Doesn’t Get It

Even though today’s new employees are looking for flexible schedules, more time off and a less rigid work environment that offers work-from-home opportunities, for example, most technology and telecom companies in the U.S. still feel that money is the No.1 driver in attracting talent. In short, there is a disconnect between HR practices and candidates’…

Cloud Computing is Coming of Age

We are not quite at the point where Microsoft feels desperate enough to loudly license the Rolling Stones’ “Hey, You, Get Off of My Cloud,” but the headline news is that, truly, data are galloping from the desktop into the “cloud” and this heralds a new day dawning in IT management. “Cloud computing is now…

Year Over Year Staffing Levels Constant

Only 14% of CIOs surveyed for the Robert Half Technology IT Hiring Index and Skills Report expect to add information technology (IT) staff in the second quarter of 2008 and 2% foresee reductions. The net 12% hiring increase is up two percentage points from the net 10% increase projected last quarter and unchanged from one…

The Three Dimensions of IT Complexity

Every CIO survey I read these days shows that the vast majority of business executives recognize the pivotal role technology plays in business transformation. CIO’s understand this too, with the more progressive evolving the role from the “Mr. or Ms. Fix-It” of the technology backroom, to a blended executive. One who combines technology savvy with…

Vista SP1 Available in Mid-March

At this very moment, the OEM partners of Microsoft are busy creating new images of Windows Vista SP1 to be pre-installed in all new PC’s. Microsoft has gone RTM (release to manufacturing) with Windows Vista SP1. Is it a big deal? Not really. A service pack doesn’t pack the same punch anymore. Let me explain….

Outsourcing’s Seven-Year Itch

While we laugh about the alcohol-based tonics sold from the backs of wagons in the 1800’s, who among us has never placed a bet at a blackjack table? And, while we scratch our heads trying to imagine why anyone would send their retirement savings to a stranger in Nigeria, most of us have been taken…

Who Are Hiring Conditions Favoring?

Although no one can know for certain how the economy will affect the hiring market, it’s important for technology hiring managers and executives to benchmark salary and benefits information regularly to ensure your compensation measures up. Being prepared for any economic environment can mean the difference between hiring the right IT professionals at the right…

The 9 Requirements for a Successful SOA Deployment

Service-oriented architecture (SOA) is an architectural approach that should be looked upon as a journey within an enterprise. Different enterprises embark on the SOA journey with different aims. However, general goals include creating agility, enabling faster time to market and encouraging reuse within the enterprise. None of these are easy to achieve and require a…