Shared Services + BSM = Business Value

by Bill Emmett and Atwell Williams of BMC Software How do you increase the value your IT organization while also maintaining or reducing IT spending? Consider adopting a shared services provisioning model that eliminates wasteful redundancies. Shared service programs can provide consistent service quality and delivery to multiple business departments across the enterprise at a…

Streamlining Value Through Shared Services

As companies become increasingly more complex and, simultaneously, more integrated, the need for additional cross collaboration and more effective leveraging of the resources at their disposal is becoming increasingly significant. The shared services organization (SSO) concept can help because it consolidates support operations into a service-oriented organizational unit and can substantially improve operating efficiencies by…

How to Sell the CEO on Change

In this second article in a six-part series, we look at why a converged infrastructure may make sense for your organization and provide some guidance on how to sell your decision in-house to the business folks. Most IT departments spend 70 percent of their time putting out fires and only about 30 percent responding to…

The Open Group Releases SOA and Cloud Standards

The Open Group announced the availability of two new industry standards on Monday: the Open Group Service Integration Maturity Model (OSIMM) and SOA Governance Framework. OSIMM will provide an industry recognized maturity model for advancing the continuing adoption of SOA and Cloud computing within and across businesses. The SOA Governance Framework is a free guide…