Conferences Highlight the Emerging SaaS Cloud

One of the things that keeps IT interesting is the same thing that makes it so maddening—change. Nothing changes as fast as hot technology in the early stages of the adoption curve. And while Software as a Service (SaaS) is actually the latest incarnation of application hosting, and therefore not strictly new, it has become…

Integration Issues May Hinder SaaS Adoption

As enterprises adopt multiple applications delivered as software-as-a-service (SaaS), a new integration wrinkle emerges: connecting black boxes that cannot be customized by the enterprise. More Tech Trends on CIO Update Riding the CMDB Tidal Wave, Part One: Understanding IT: An Industry in Transition Report: Most Aren’t Rushing Into Web 2.0 Should IT Embrace Consumer Technology?…

SaaS: Financial, Legal & Negotiation Issues

A cross-functional team with representatives from IT, Finance, and Legal should be involved in the acquisition of mission-critical software as a service (SaaS) applications. SaaS is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet or VPN. Better…