Outsourcing 2014: The New Normal

By John Keppel The global outsourcing market is increasingly characterized by growing volumes of contracting activity, coupled with a sharp decline in total contract value. This was a key finding that emerged from the Q413 ISG Outsourcing Index, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more. The Q413…

Sourcing Vendors in the Midst of Uncertainty

Faced with this latest period of tumult and uncertainty in the tech industry (and the economy in general), how should CIOs respond? Almost certainly, some emerging companies with promising products or services, will run through their cash or otherwise fail to achieve reasonable scale. Or they’ll fall victim to first mover dis-advantage and be eclipsed…