Implementing KM, Part I: Concepts & Approach

by Robert Simmons of the Forsythe Solutions Group A winning knowledge management program (KMP), one that increases staff productivity, product and service quality, and deliverable consistency by capitalizing upon codified intellectual and knowledge-based assets, cannot subsist on technology solutions alone, It must also consider people, processes, structure, and culture. Many organizations leap into a knowledge…

Transforming Information Into Knowledge, Part II

by Seth Earley of Earley & Associates In part one of this series, I explored how effective access to and, integration of, information enables businesses to receive more value from IT investments. This second installment addresses the role played by enterprise taxonomy in turning information into actionable knowledge. Information is actionable when it is understood…

Transforming Information into Knowledge, Part I

Business changes faster than technology can support. That is just a fact of a CIO’s life. But there are ways to improve organizational agility and better support the demands of an ever-changing enterprise. This three part series will discuss various strategies for better meeting business needs. In this article, I focus on how to create…