Unified Communications: An End to the Hype?

Fact #1: We are knee deep into a unified business communications (UBC) revolution that is revamping how we communicate, internally and externally, at work. Right now, under 25 percent of large companies say they have no interest in UBC; meaning 75 percent are keenly interested, said Steve Hardy, director of the UBC unit at Avaya….

Five Questions to Answer Before Moving to VoIP

Voice over Internet Protocol (VoIP) telephony has the wonderful potential for cutting communications costs and delivering additional features. But making the switch isn’t a slam-dunk, and you could have potential problems that could end up costing you more money and time in the short-term as you try to adapt your infrastructure technology to handle voice…