Special Report – How to Use Technology to Reshape Your Company

Today we’re in the midst of several technology paradigm shifts that are spreading faster than anything we’ve seen before ― and that greatly impact organizations and CIOs worldwide. First, there’s the computing hardware shift. Previously, you could only use a computer by accessing a mainframe using a terminal. Then came desktops. Mainframes did not go…

Special Report – How to Use Technology to Reshape Your Company

Opportunities abound Since ELAs are just now emerging, it’s the perfect opportunity for CIOs to be on the forefront of the revolution. ELAs are often internal company apps, and the IT department should be the one involved and in charge of developing them but, you ask, “What do enterprise level apps even look like?” Here’s…

Special Report – How to Use Technology to Reshape Your Company

Next, look at how technology is affecting your customers in your industry right now. Examine the overall customer experience as well as who is buying your offerings. For example, when ultra-light aviation came about, the first ultra-light aircraft were basically hang-gliders with engines. The FAA decided not to get involved with it, which meant people…

Special Report – What’s on the CIO’s Mind: Key Issues in 2010

Editor’s Note: This clients-only report was first produced in January 2010 and is being reprinted here with permission from The Hackett Group. As companies slowly emerge from the recession, they are encountering fundamental changes in the global business environment. These changes will have far-reaching implications for the way IT services are provided and funded and…

Special Report – What’s on the CIO’s Mind: Key Issues in 2010

2010 ‘s top IT priorities Infrastructure virtualization – Ongoing Hackett research continues to show that virtualization remains the primary technology-architecture-based initiative aimed at keeping IT infrastructure cost in check. Despite focus in the trade press on “external cloud” offerings, virtualization for most companies entails building “internal clouds.” Study participants have achieved dramatic improvement in utilization…

Special Report – IT’s Critical Partnership with Records Management

And, later in the written opinion, “Parties need to anticipate and undertake document preservation with the most serious and thorough care, if for no other reason than to avoid the detour of sanctions.” The judge believes monetary sanctions are appropriate to punish offending parties, and identifies other potential spoliation actions that can be levied against…

Special Report – IT’s Critical Partnership with Records Management

Laying the Groundwork for the RIM/IT Partnership While it is easy to identify areas in which RIM and IT have common purpose and common goals, it is often much more difficult to ensure that the partnership is effective. The following activities will facilitate a true collaborative relationship. Establish a shared language – One area of…

Special Report – IT’s Critical Partnership with Records Management

Apply litigation hold rules to electronic records – A litigation hold (a.k.a. “legal hold” or “hold order”) is the process for temporarily suspending the disposition of records which are otherwise eligible for destruction or transfer. Courts and/or government agencies require this to be done when an ongoing matter (e.g., litigation, government investigation or audit) involves…